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  • 1.  Issues with Dynamic Form Rules after Sunday's Rich Text Update

    Posted 12-20-2017 18:47
    I am posting this in a new post as the current one addressing this is hard to find.  In the latest release this Sunday, 12/17/2017, QB support confirmed to me that they automatically updated various text fields whereby the "Allow HTML" checkbox was checked to Rich Text fields.  This affected most Text fields and Formula Text fields.

    Among other possible effects which are not known, one effect of this change that I can confirm in my apps is that it has broken the functionality of some Dynamic Form Rules.  Specifically confirmed is when you have a Form Rule that is supposed to update a Field (now Rich Text) with values.  For instance, I have a what was once a Text Field with the "Allow HTML" checkbox checked that is now a Rich Text field through QB's wisdom.  My former Text (Multi-Line) field on the form page no longer updates when someone checks a box that is supposed to populate it with certain text data, as per my Form Rule.

    My resolution was to go into the field properties and change it back to Text (Multi-Line).  If I change it back to Rich Text again, it still does not work.  In my case, this field doesn't need to allow HTML, but for some people this is broken and I am not sure of the resolution if you need html in the field to be read as html.

    Please feel free to provide any additional information you may know in this thread.


  • 2.  RE: Issues with Dynamic Form Rules after Sunday's Rich Text Update

    Posted 12-20-2017 19:36
    Thank you for posting this, even if just to build a list of effects from the auto-field-type conversion for the community to collaborate on solutions!


  • 3.  RE: Issues with Dynamic Form Rules after Sunday's Rich Text Update

    Posted 12-20-2017 19:40
    Hi Tony,

    Thank you for posting this information on the issues you are running into with existing fields converted to Rich Text fields. Our PD team is looking into the Rich Text fields interaction after that migration and I do know some issues have come up with Form Rules pushing info into Rich Text fields. We are asking that anyone who feel they are running into that issue put in Support Cases so that we can help them to look into the issue they are running into and the solutions available. This is also to help us get a better idea of the impact that is happening. Anyone who is running into this issue can create a new case in Quick Base if they click Help in the upper right hand corner of the page when signed into Quick Base > Manage Support Cases > + New Support Case. This way we can help to troubleshoot the specific interaction they are having.


  • 4.  RE: Issues with Dynamic Form Rules after Sunday's Rich Text Update

    Posted 12-20-2017 22:28
    Evan, thank you.  My QB case number is 549283.