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Attach pdf file timeout

  • 1.  Attach pdf file timeout

    Posted 05-09-2017 17:28
    I am attempting to attach a pdf document to an attachment field and it chokes and times out.
    The file is only 6mb and I have attached much larger files in the past. It seems in the last few days quick base is struggling to upload files larger than 1 or 2 mb. Any suggestions on why this is happening?


  • 2.  RE: Attach pdf file timeout

    Posted 05-09-2017 17:36
    .. sounds like you need a support ticket.  They did move data centers over the weekend and that sounds suspiciously like "in the last 1-2 days" where you feel that there is a problem.  I uploaded a 7 MB file yesterday - actually the same file 6 times  and it uploaded fine, although for the first time I did see a counter showing the count of the progress.  At the time I just attributed that to it being an unusually large file.


  • 3.  RE: Attach pdf file timeout

    Posted 05-09-2017 17:55
    I have done as you suggested and created a case.
    Thanks for your help.


  • 4.  RE: Attach pdf file timeout

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    Contributor
    Posted 05-09-2017 20:16
    I had the same issue today, choked and times out on a pretty average file.