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Someone else is also editing this record! after saving record in form

  • 1.  Someone else is also editing this record! after saving record in form

    Posted 06-01-2017 23:29
    In a form after entering text I save the record then the dynamic form rules uncheck a checkbox.  Then the error page comes up.


  • 2.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-01-2017 23:50
    Is this happening every time, or just once.


  • 3.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-02-2017 00:20
    The form has dynamic form rules that uncheck a checkbox when the record is saved.  it happens when I enter notes in a text field multi line, and change a value in a drop down.  It does not happen when I just change 1 field, only 2 or more.

    Could there be a limitation on the number of events that can happen when the record is saved.


  • 4.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-02-2017 00:27
    That sounds bizzare.  That error message should only  come up when two people are actually editing the same record at thew same time, and some fields have changed between the time the 1st user loaded the form and it was saved.

    Is it saying that you are both users as it leads you though "conflict resolution


  • 5.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-02-2017 00:33
    Yes, in the address bar it has the parameter: ?a=FinishEditRecord.  I feel like its a timing issue.  The form has 5 rules for when the record is saved (each are different enough that I cannot combine the actions).  Also, I wonder if the Multi line text field (I said dropdown) takes more time to save.  It probably is going through its execution rules for one of these fields and somehow that is conflicting with the actual record save.


  • 6.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-02-2017 00:35
    I have many forms with a crazy number of form rules and that has never happened to me.  I think that this one needs a support ticket.


  • 7.  RE: Someone else is also editing this record! after saving record in form

    Posted 06-02-2017 00:46
    Thanks for your help.